This was a multi-year project creating and populating two secure online knowledge bases for a software company. In this fully remote position I worked closely with the development team to compose and refresh myriad of technical articles, encompassing illustrated tutorials, strategic procedures, and secure digital forms, offering support to both the technical team and clients in the software platform applications. In this position I was researcher, writer, editor and proofreader.
Most of my work over the past few years has been with companies requiring NDAs, which precludes me including samples of that work. However, here are a few older articles I have edited and proofread.